American Airlines and US Airways have finally concluded their merger process. However, a significant challenge remains – integrating their two reservation systems. In anticipation of a seamless launch, they have conducted a million hours of training, over 9000 kiosk tests, and six full-scale test runs. Despite this, passengers traveling over the weekend are hoping for the best, as highlighted by CBS News’ Kris van Cleave. The reservation system is critical as it holds essential data like flight schedules, ticket prices, seat availability, and luggage tracking information. You can find more details on CBS Money Watch.
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